Our aim is to provide you the best coffee experience which includes sourcing the best beans, roasting and grinding them to perfection. We want you to be happy with your coffee and we want to make sure that our return policy reflects our commitment to delicious coffee.
If, for some reason you are unsatisfied with any coffee that you purchased on our website, please contact us within 14 working days from the date of delivery.
– In case of non-satisfaction with flavour, 50% of purchase price will be refunded.
– All unopened coffee packets must be returned back to us in case of a refund.
– Expenses for return shipping is borne by the customer. If you are a Mumbai resident, you can drop it off to our store.
– Once the packages are received, a refund (minus shipping cost) will be initiated within 3 business days. The amount of time it takes for money to be credited back is dependent on the clearing cycle of customers bank.
– All brewing equipment and merchandise must be returned in unopened and unused state to qualify for a refund.
– No returns will be accepted for merchandise.